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MESSAGE TAKING

It's more than just jotting down an name and a number! Our virtual receptionists will meticulously make sure that record all essential information including the date & time of the call, caller's name, phone number, company name (if applicable) and the reason for calling.

- Call Handling
- Live Call Answering
- Call Screening
- Customized Greeting/ Script
- Instant SMS or Email Notifications

How do we do it? How does it help you?

MHB Virtual Receptionists excel in taking and relaying messages. Our telephone answering service is fundamentally about making sure that you receive them as clear and as accurate possible. It seems simple but this seemingly simple task will provide significant benefits to your business in various aspects. 

So, how do we do it? Our trained Virtual Receptionists will promptly answer call using your business' specified greeting. We collect essential information from the caller including - date & time of call, aller's name & contact information (phone number, email address, company name if applicable, reason for calling and if there are any other specific requests or instructions. We will record these information accurtelt and deliver it promptly. When you are clearly needed to work on more important matters in business, we will take care of the phone calls so even when your staff is unuavailable, all calls are answered and messages taken 

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