Here in MHB Social Media Solutions, our community management strategy will be an ongoing process of building, nurturing, and maintaining relationships with your brand's online audience. It's about fostering a sense of belonging, encouraging interaction, and transforming followers into a loyal, engaged community that feels connected to the brand and to each other.

Don't get confused between community management & "social media management," because the previous has a distinct and deeper focus. Social media management is largely about broadcasting messages and managing a brand's overall presence (scheduling posts, running ads). Community management, on the other hand, is about two-way communication and cultivating genuine interactions.

Creating and being able to handle your community will transfer passive followers or subscribers into active broadcasting brand advocates that will foster a more profound connection leading to long lasting and loyal sustainable business market growth.