SHORT-TERM
CALL ANSWERING
To maintain seamless business flow and ensure the continuity of the business, our virtual receptionists will be there when your regular staff are on holiday or when key personnel are away from the office.
- Rapid Set Up
- No Long Term Contracts
- Customizable Call Handling
- Complete Coverage during Staff Shortages
- Consistent & Professional Call Handling
- Uninterrupted Communication
What can we do? How can we help?
During seasonal months of your business, when you have to have a temporary closure, or when staff go on prolonged vacation or sick leave, we can provide support and ensure customer service during these critical periods. We will provide adaptable solutions for your temporary needs and ensure consistent call handling during these temporary changes.
Just suppose this event happens...
A celebrated film and music festival will be held in your city and due to the festival's prestige, your city will draw a considerable number of tourists and attendees from far and wide. But just as this peak entertainment and tourist season kicks in, there is a sudden and severe flu outbreak which causes staff shortage across various companies from different sectors including yours. Here are ways we can be of assistance:
- Media and Entertainment
Despite the ongoing film and music festival, a large portion of production staff and customer service crew are unexpectedly sick leaving you shorthanded. Our Virtual Receptionists can step in to manage calls, provide information and handle ticketing to make sure that your event proceeds smoothly maintaining your company's quality service and professionalism.
- Tourism and Hospitality
Having drawn a number of visitors and attendees by the prestigious film and music festival, your hotels and your tour agencies will experience a surge in bookings and inquiries but the flu outbreak will limit your manpower and there will be guests calling with urgent requests, bookings, reschedules and even cancellations. We can manage these calls, answer guest inquiries, handle bookings and reservations on behalf of your hotel and relay messages to limited on-site personnel in your company. This will allow you to keep your hotel business running while maintaining excellent guest level satisfaction.
Looking at the overall context...
Our Short-Term Call Answering Service will provide immediate assistance during staff shortages reducing customer waiting times and frustration. Our Virtual Receptionists will maintain efficient and professional communication and will consistently safeguard your revenue by promptly responding to your telephone eliminating missed calls.